Last updated: January 2025
By purchasing and using BoxGPT, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not purchase or use BoxGPT. For any questions, contact info@boxgpt.ai.
BoxGPT is a physical hardware device that runs AI models locally. The device includes:
BoxGPT is sold as a one-time purchase with no recurring subscription fees. Payment is processed securely through third-party providers such as Stripe. For questions about payments, contact info@boxgpt.ai.
We offer free shipping within the United States. Delivery typically takes 5-10 business days. International shipping may be available upon request with additional fees. Risk of loss or damage during transit transfers to the customer once the carrier accepts the shipment. If your order is lost or damaged in transit, contact info@boxgpt.ai and we will assist with a claim.
BoxGPT comes with a 30-day money-back guarantee. If you are not satisfied with your purchase, you may return the device within 30 days of delivery for a full refund. The device must be in its original condition with all included accessories. Return shipping costs are the responsibility of the customer unless the device is defective. For return requests, contact info@boxgpt.ai.
BoxGPT includes a one-year limited warranty covering manufacturing defects and hardware failures under normal use. The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear. For warranty claims, contact info@boxgpt.ai.
One year of free technical support is included with your purchase. Support is available via info@boxgpt.ai. Response times may vary based on the complexity of your inquiry.
BoxGPT is designed to run entirely on your local network. We do not collect, store, or have access to any data processed by your BoxGPT device. All AI processing happens locally on your hardware, ensuring complete privacy and data security. For privacy questions, contact info@boxgpt.ai.
BoxGPT uses open-source software including OpenWebUI and Ollama. Software updates are optional and can be installed at your discretion. Open-source licenses for included software apply. We are not responsible for issues arising from third-party software or user-installed modifications. For update assistance, contact info@boxgpt.ai.
BoxGPT is provided "as is" without warranties of any kind beyond those expressly stated. We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use BoxGPT. You are solely responsible for the content you generate and decisions you make using BoxGPT. AI outputs are provided for informational purposes only. Our total liability shall not exceed the purchase price of the device.
You agree to use BoxGPT in compliance with all applicable laws and regulations. You are solely responsible for how you use the device. For questions about acceptable use, contact info@boxgpt.ai.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of BoxGPT after changes constitutes acceptance of the modified terms.
These Terms are governed by and construed under the laws of the State of California, USA. If any provision is found unenforceable, the remaining provisions will continue in full effect.
For all questions regarding these Terms of Service, contact us at info@boxgpt.ai.